Privacy Policy

This Privacy Policy describes how Logistic Slash("Logistic Slash," "we," "us," or "our") collects, uses, and protects information when you visit https://logisticslash.com or use our transportation management services for carriers.

Information we collect

• Account data: name, email, company name, fleet size, vehicle count, and authentication credentials.
• Operational data: loads, trips, drivers, vehicles, documents (BOL/POD/rate cons), dispatch status, and messages related to your fleet operations.
• Location data: GPS positions from the driver mobile app.
• Usage data: pages visited, features used, device type, and error logs to improve reliability.
• Marketing inquiries: information you submit through founding member, contact, or meeting request forms.

How we use information

We use your information to provide dispatch, tracking, document management, AI import, billing, onboarding, and customer support. We do not sell your personal information to third parties.

Data storage & security

Data is stored on Google Firebase (Firestore, Storage, Authentication) with encryption in transit (TLS) and at rest. Access is restricted by role — authorized users see only the data their role permits. See our Security page for more detail.

Third-party services

• Google Firebase — hosting, database, authentication
• OpenAI — optional AI extraction of rate confirmation PDFs (only when you use AI import)
• Calendly — scheduling calls when you book a meeting

Retention

We retain operational data while your account is active. You may request export or deletion by contacting support@logisticslash.com.

Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data. Contact us at support@logisticslash.com to exercise these rights.

Contact

Questions about this policy: support@logisticslash.com